Terms of Service

By accessing or using Clinic Desk Pro (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. These terms apply to all users, including clinic owners, staff, and any authorized representatives.

You must provide a valid email address to create an account. You are responsible for maintaining the security of your account and for all activities that occur under it. You must notify us immediately of any unauthorized access.

You represent that the information you provide is accurate and that you have the authority to create an account on behalf of your clinic or business.

• Free trial: New accounts may receive a free trial period. During the trial, you have access to limited features. No payment is required until you subscribe.
• Monthly billing: Subscriptions are billed monthly on the anniversary of your signup date. Prices are listed on our pricing page and may change with 30 days notice.
• Credits: Some plans include a monthly credit allowance. Credits reset on your billing cycle. Unused credits do not roll over.
• Cancellation: You may cancel your subscription at any time. Access continues until the end of your current billing period. No refunds are issued for partial months.

You agree not to:

• Use the Platform for any illegal purpose or in violation of any applicable laws or regulations.
• Generate content that is misleading, deceptive, or violates advertising regulations (including FDA, FTC, and platform-specific ad policies).
• Make medical claims, guarantee outcomes, or use prohibited before/after language in generated content.
• Attempt to reverse-engineer, copy, or redistribute the Platform's AI models, algorithms, or proprietary systems.
• Use the Platform to harm, harass, or infringe upon the rights of others.
• Share your account credentials with unauthorized parties.
• Interfere with or disrupt the Platform's infrastructure or other users' access.

Your content: You retain ownership of all content generated through the Platform using your clinic data, including ad copy, scripts, landing page copy, creative briefs, and campaign materials. You grant us a limited license to process this content as necessary to provide our services.

Our platform: The Platform, including its design, code, AI models, algorithms, branding, and documentation, is owned by Clinic Desk Pro and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Platform.

The Platform integrates with third-party services including Meta (Facebook/Instagram) for ad campaign management. When you connect these services:

• You are responsible for compliance with the third party's terms of service and advertising policies.
• You authorize us to access and manage your accounts as necessary to provide our services.
• We are not responsible for changes, outages, or policy changes made by third-party platforms.
• Ad campaigns launched through our Platform are created in a paused state. You are responsible for reviewing and activating them.

Content generated by our AI is provided as a starting point and marketing suggestion. You are responsible for reviewing all generated content before publishing or using it in advertising. We do not guarantee that generated content will comply with all applicable regulations, platform policies, or industry standards. Always review content for accuracy, compliance, and appropriateness for your specific market.

To the maximum extent permitted by law, Clinic Desk Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising from your use of the Platform. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim. The Platform is provided “as is” without warranties of any kind, express or implied.

We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or fail to pay your subscription. Upon termination, your right to use the Platform ceases immediately. We may retain your data for a reasonable period to comply with legal obligations, after which it will be deleted.

These terms are governed by the laws of the United States. Any disputes arising from these terms or your use of the Platform shall be resolved through binding arbitration, except where prohibited by law.

For questions about these Terms of Service, please contact our support team through the AI Assistant within the app or email us at the address provided in your account settings.