Privacy Policy

Clinic Desk Pro (“we”, “us”, “our”) operates clinicdeskpro.com. This Privacy Policy describes how we collect, use, and protect your information when you use our AI-powered marketing platform for medical spas and aesthetic clinics.

• Account information — your name, email address, and authentication credentials used to create and manage your account.
• Clinic profile data — clinic name, location, treatments offered, target patient demographics, marketing budget, brand preferences, and other details you provide during onboarding.
• Usage data — features used, content generated, campaigns launched, actions taken within the platform, and interaction patterns.
• Payment information — subscription and billing data processed securely through our payment provider. We do not store credit card numbers on our servers.
• Third-party account data — when you connect your Meta/Facebook account, we access ad account data and page data as explicitly authorized by you.

• To provide and personalize our AI marketing services for your clinic.
• To generate ad copy, video scripts, landing pages, funnels, and ad creatives tailored to your clinic profile.
• To manage and optimize your connected ad campaigns on platforms like Meta.
• To run our autonomous marketing agent that proactively generates content, creatives, and campaign recommendations.
• To improve our platform, AI models, and output quality.
• To send you account notifications, product updates, and weekly performance digests.
• To provide customer support and respond to your requests.

Meta/Facebook: When you connect your Meta account, we access your ad accounts and Pages to launch and manage ad campaigns on your behalf. We only access data you explicitly authorize through the Meta authorization flow. You can disconnect your Meta account at any time through the Integrations page.

Payment processing: Subscription payments are handled by our payment provider. We do not store or have direct access to your credit card information.

We use industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication via magic link and session tokens, row-level security policies on our database, and strict access controls for internal systems. No method of transmission over the Internet is 100% secure, but we take reasonable steps to protect your information.

We retain your data for as long as your account is active or as needed to provide you services. Generated content, campaign data, and analytics are retained to support your ongoing marketing efforts. You can request deletion of your account and associated data at any time by contacting support.

• Access, update, or correct your personal information and clinic profile at any time.
• Disconnect third-party integrations (Meta, etc.) through the Integrations page.
• Request a copy of your data or request deletion of your account.
• Cancel your subscription at any time without penalty.
• Opt out of non-essential communications.

We use essential cookies for authentication, session management, and maintaining your preferences. These cookies are necessary for the platform to function and cannot be disabled. We do not use advertising or tracking cookies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy or your data, please contact our support team through the AI Assistant within the app or email us at the address provided in your account settings.